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TERMS & CONDITIONS

Last Updated: February 2026

 

These Terms govern your use of the Land by Drone website and the services provided by Land by Drone (trading as DJ Drone Limited).

 

By accessing our website or instructing us to carry out work, you agree to these Terms.

 

 

1. COMPANY DETAILS

 

Legal Entity: DJ Drone Limited

Trading As: Land by Drone

Company Number: 16738472

Registered Address: 28 Morley Drive, Yelverton, Devon, PL20 7UY, United Kingdom

Email: david@landbydrone.co.uk

Phone: +44 (0) 1752 938224

 

Throughout these Terms, “we”, “us”, and “our” refer to Land by Drone (trading as DJ Drone Limited).

 

 

2. WEBSITE USE

 

You agree to use our website lawfully and in a way that does not interfere with its operation or the rights of others.

 

All content on this website — including text, imagery, graphics, and branding — belongs to Land by Drone (trading as DJ Drone Limited) and is protected by copyright law. You may not copy, reproduce, modify, or distribute any content without written permission.

 

We aim to keep the website available at all times, but we do not guarantee uninterrupted access.

 

 

3. FORMATION OF CONTRACT

 

A binding contract is formed when:

 

  • You accept our written quotation;

  • You confirm in writing that you wish to proceed; or

  • We begin work with your verbal or email authorisation.

 

All quotations remain valid for 30 days unless otherwise stated.

 

Quotations are based on the information provided by you. If site conditions differ materially from what was described, we reserve the right to revise pricing accordingly.

 

 

4. SCOPE OF SERVICES

 

We provide drone surveying, aerial mapping, photogrammetry, inspections, and related services as outlined in the agreed quotation.

 

Work outside the agreed scope will be charged separately and must be approved before commencement.

 

 

5. CLIENT RESPONSIBILITIES

 

You are responsible for:

 

  • Providing accurate site details, including hazards and access information

  • Securing permission from landowners or site managers

  • Ensuring safe access to the site

  • Informing us of any changes affecting operations

 

If access is denied, restricted, or delayed through no fault of ours, we reserve the right to charge for aborted visits and rescheduling.

 

 

6. FLIGHT OPERATIONS

 

All operations are conducted in accordance with UK Civil Aviation Authority (CAA) regulations and the Air Navigation Order.

 

Flights are subject to:

 

  • Suitable weather conditions

  • Airspace authorisation (where required)

  • Safe operating conditions

 

We will not fly if conditions are unsafe, permissions are denied, equipment fails, or site risks are unacceptable.

 

If we cancel due to weather or regulatory restrictions, we will reschedule or provide a refund.

 

Delays caused by airspace restrictions or regulatory approval processes are outside our control.

 

 

7. PRICING AND PAYMENT

 

All prices are quoted in GBP and exclude VAT unless stated otherwise.

 

Standard payment terms:

 

  • 50% deposit upon acceptance

  • 50% balance upon delivery

  • Payment due within 14 days of invoice

 

For larger projects, alternative schedules may be agreed in writing.

 

Late payments may incur statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.

 

 

Cancellation by Client

 

  • More than 7 days before flight: Refund minus £50 admin fee

  • 3–7 days before flight: 50% refund

  • Less than 3 days: No refund

 

Rescheduling is typically accommodated where reasonable notice is provided.

 

 

8. DELIVERABLES

 

Deliverables are typically issued within 24–48 hours of flight completion unless otherwise agreed.

 

Files are supplied in standard industry formats as specified in your quotation.

 

 

Accuracy

 

Drone surveying is subject to environmental and technical limitations, including:

 

  • GPS signal strength

  • Weather and lighting

  • Ground control placement

  • Processing constraints

 

Accuracy guidance (for example RTK ±2–3cm) reflects typical performance, not guaranteed precision for every data point.

 

 

Data Retention

 

Project data is retained for 12 months after final delivery. After this period, data may be permanently deleted unless agreed otherwise.

 

 

Ownership

 

Upon full payment:

 

  • You own the final deliverables.

  • Raw imagery, logs, and processing files remain the intellectual property of Land by Drone (trading as DJ Drone Limited).

 

We may use anonymised project material for marketing unless agreed otherwise in writing.

 

 

9. LIABILITY

 

Our services are provided strictly for the purpose outlined in the agreed quotation.

 

We are not liable for:

 

  • Decisions made using survey data

  • Indirect or consequential losses

  • Loss of profit, revenue, or opportunity

  • Delays outside our reasonable control

 

Our total liability is limited to the amount paid for the specific service giving rise to the claim.

 

Nothing in these Terms limits liability for death, personal injury, fraud, or any matter that cannot legally be limited.

 

We maintain £10 million public liability insurance. Certificates are available upon request.

 

 

10. CONFIDENTIALITY

 

We treat client data and project information as confidential.

 

We will not disclose confidential information except:

 

  • Where legally required

  • To subcontractors bound by confidentiality obligations

  • For anonymised marketing use

 

We are happy to enter into a mutual NDA where required.

 

 

11. HEALTH AND SAFETY

 

We conduct full risk assessments before every flight.

 

You must disclose known hazards, including:

 

  • Power lines

  • Underground services

  • Security restrictions

  • Environmental sensitivities

 

Failure to disclose relevant hazards may result in cancellation and additional charges.

 

We will not operate where public or personnel safety is compromised.

 

 

12. FORCE MAJEURE

 

We are not liable for delays or failure due to events beyond our reasonable control, including:

 

  • Extreme weather

  • Natural disasters

  • Government restrictions

  • Airspace closures

  • Public health emergencies

  • Civil unrest

 

In such cases, services will be rescheduled or refunded.

 

 

13. COMPLAINTS AND DISPUTES

 

If you are dissatisfied, please notify us within 7 days of delivery.

 

We aim to resolve disputes amicably. Failing resolution, disputes are governed by the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.

 

 

14. DATA PROTECTION

 

Personal data is processed in accordance with UK GDPR and our Privacy Policy.

 

 

15. ENTIRE AGREEMENT

 

These Terms, together with any written quotation or agreement, form the entire agreement between you and Land by Drone (trading as DJ Drone Limited).

 

 

16. CONTACT

 

Land by Drone (trading as DJ Drone Limited)

28 Morley Drive

Yelverton, Devon

PL20 7UY

United Kingdom

 

Email: david@landbydrone.co.uk

Phone: +44 (0) 1752 938224

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